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Mar 27 2012

Brillo Partners with Independent Surveying Company

Milwaukee, WI, March 27, 2012--- Brillo Home Improvements Inc. of Milwaukee recently partnered with Atlanta-based surveying company, Guild Quality Inc. to gather feedback from clients about their remodeling experience.

GuildQuality is an independent, unbiased customer surveying company.  The company gathers feedback from clients about their experience in working with Brillo Home Improvements.  Client responses help Brillo Home Improvements improve the way they do business, improve the way they remodel and most importantly, improve the service that clients receive.

Clients are contacted after project completion via email, phone and mail.  Clients are invited to participate in a three to four minute survey rating their experience with Brillo Home Improvements on a scale of zero to four.  Clients are also encouraged to provide additional comments.  “I believe that our partnership with GuildQuality demonstrates our dedication to creating an exceptional customer experience,” states Maggie Uravich, Office Manager for Brillo Home Improvements.  Currently, 88% of those surveyed have responded.

Brillo Home Improvements, in their 35th year of service, is a local and regional award-winning full-service home remodeling company serving the greater Milwaukee area.  Incorporated in May of 1977 as a small roofing company by childhood friends, the company now specializes in all facets of home improvement including additions, kitchen and bath remodels, attic conversions, window and door replacement, and basement remodels.  The company also performs commercial remodeling including additions and office renovations. 

For more information about the partnership, click here: